Our Solutions
Three Formats. One Direction — Clearer Quality in Your Organisation.
Each engagement is bounded, deliverable-driven, and sized for Malaysian businesses at different stages of quality readiness.
← Back to HomeOur Methodology
How We Approach Every Engagement
Before recommending any format, we invest time understanding how your team currently works. The engagement is then built around what is realistic for your organisation, not around a standard method applied uniformly.
Listen
Initial session to understand your current quality habits and where the gaps are.
Propose
Written outline of scope, deliverables, timeline, and fee before any commitment.
Engage
Active working sessions, documentation development, and iterative review with your team.
Hand Over
Walkthrough of all deliverables and confirmation that your team is equipped to run things independently.
Engagement One
Quality Habits Review
A practical look at how a team checks its work today and where simple, consistent habits could lift everyday quality. We review current practice and note achievable improvements. Helpful for teams whose checks are informal or unevenly applied. Includes a working session and a short suggestions note.
What You Receive
- Current-practice observation and walkthrough
- Achievable improvement notes, prioritised by effort
- One working session with your team
- Short written suggestions document
Process Steps
Initial call to understand your team's context and current checking approach
Working session — either on-site or remote — to observe and discuss current practice
Delivery of a short written suggestions note within five business days
Starting fee
RM 600
Engagement Two
Quality Process Engagement
A multi-week project to shape clear, sensible quality steps for one area of the business — simple checklists, review points, and a tidy record. We keep it light and usable. Suited to growing companies formalising their standards for the first time. Includes process mapping, a checklist set, and a short handover guide.
What You Receive
- Process map of one business area
- Checklist set tailored to your workflow
- Review point structure with clear ownership
- Short handover guide for the team
Process Steps
Scoping session to identify the target area and agree on boundaries
Process mapping sessions — typically two to three working meetings
Checklist and review structure development with team feedback cycle
Handover walkthrough and sign-off
Starting fee
RM 2,600
Engagement Three
Quality Practice Programme
A wider advisory engagement that helps an organisation build a steady quality practice it can sustain — shared standards, regular reviews, and light reporting for its own learning. We tailor it to your context. Built for established firms maturing their approach. Includes workshops, a standards guide, and a review routine.
What You Receive
- Two or more facilitated workshops with your team
- Organisation-wide standards guide
- Review routine with schedule and ownership
- Light reporting template for internal use
- Tailoring to your sector and team structure
Process Steps
Discovery — understanding current quality maturity across the organisation
Standards development with relevant teams — workshops and review cycles
Review routine design — who checks what, when, and how it is recorded
Handover package walkthrough and live practice run with your team
Starting fee
RM 4,400
Decision Guide
Which Engagement Is Right for You?
Use this comparison to identify the format that fits where your organisation is today. If you are uncertain, start with a conversation — we will help you decide.
| Feature | Habits Review RM 600 |
Process Engagement RM 2,600 |
Practice Programme RM 4,400 |
|---|---|---|---|
| Best suited for | Teams with informal checks | Growing firms formalising one area | Established firms maturing their approach |
| Duration | 1–2 weeks | 4–6 weeks | 2–4 months |
| Working sessions | 1 | 2–3 | Multiple |
| Process mapping | — | ||
| Checklist set | — | ||
| Standards guide | — | — | |
| Review routine | — | — |
Across All Engagements
Professional Standards We Apply
Confidentiality
All client information is treated with full discretion. Nothing shared during an engagement is disclosed externally.
Written Proposals
No engagement begins without a clear written proposal outlining scope, deliverables, and fees.
Iterative Feedback
Deliverables are shared in draft form for your team's input before being finalised.
Plain Language
All documentation is written in clear, accessible English. No unnecessary jargon or overly technical framing.
Ownership Transfer
Deliverables are designed for your team to own and use. Ongoing dependency on Tindari is not the model.
Scope Discipline
If scope needs to change mid-engagement, we raise it in writing and agree before proceeding. No surprises.
Next Steps
Not Sure Which Engagement to Start With?
Send us a short message about your team and where quality currently stands. We will give you a clear, honest view on which format would be the most useful place to begin.
Get in Touch